How can I make a complaint? John February 26, 2020 12:55 Updated If you have any complaints, please contact us at email@example.com We strive to respond within 48 hours (two business days) so please be patient after contacting us. Related articles How can I contact you? I've received a faulty product Can I exchange / return my physical order? How can I track my order delivery? Why is my product colour different to what I saw online?